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As the impact of the Corona Virus is felt across the UK, you may have concerns about how it could affect you. This help page explains the support you could request if you have a vehicle on finance. It also answers some of the questions that you may have at this time.
If you have any questions surrounding your finance payments, credit agreement or you need additional support - your lender would be able to provide you with up to date information and support options depending on your personal circumstances. While we work with different lenders, we cannot discuss your specific agreement, and you should contact your lender directly for information.
Your credit agreement will have the details of your lender. If you are unable to find your credit agreement you can contact our team and we will obtain these details for you.Your lender can agree a period of zero or reduced payments, based on individual circumstances. If you want to request a payment holiday, you will have to discuss it with you lender.
Here are the contact details for the main lenders, we work with:
Contact number: 0333 200 0030
Online support: https://customer.motonovofinance.com/coronavirus-support
Contact Number: 0344 8248888
Online support: https://www.blackhorse.co.uk/contact/coronavirus-support and https://www.blackhorse.co.uk/contact/money-worries
Contact Number: 0130 234 8000 or 0333 321 6060
Online support: https://www.closemotorfinance.co.uk/covid19
If you require any additional support or have more question, please contact us via email: contact@vanwise.com or phone: 0127 9216 250
Vanwise Group Ltd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Vanwise Group Ltd to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.
Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. You are not obliged to accept our offer, and we do not charge a fee for our services.
If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow.
Different lenders pay different commissions for such introductions and any such amounts paid to us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.